Privacy Policy
Privacy Policy
Effective Date: 11/01/2018
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Lunari’s website www.LunariGold.com.
1. Information We Collect
a. Device Information
When you visit the Site, we automatically collect certain information about your device, such as:
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Web browser type
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IP address
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Time zone
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Cookies on your device
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Browsing activity (e.g., pages viewed, referring websites or search terms)
This is referred to as “Device Information.”
We collect Device Information using technologies including:
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Cookies – small files stored on your device. Learn more: www.allaboutcookies.org.
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Log files – which track actions on the Site.
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Web beacons, tags, and pixels – which gather browsing data.
b. Order Information
When you make a purchase or attempt to do so, we collect:
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Your name
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Billing and shipping addresses
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Payment information (e.g., credit card or PayPal)
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Email address
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Phone number
This is referred to as “Order Information.”
c. Marketing Information
With your consent, we may collect and use your contact information for:
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Email updates and offers
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SMS marketing (e.g., cart reminders)
By providing your phone number, you consent to receive recurring automated marketing texts (e.g., cart reminders). Consent is not a condition of purchase. Message and data rates may apply. You can opt out at any time by replying STOP or following instructions in our messages.
2. How We Use Your Personal Information
We use your Personal Information to:
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Process and fulfill orders
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Communicate with you
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Detect and prevent fraud
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Provide customer support
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Send marketing emails or texts (only with your consent)
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Improve the performance and user experience of the Site
3. Sharing Your Information
We may share your information with third-party service providers to support our business, including:
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Shopify – our e-commerce platform (Shopify Privacy Policy)
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Google Analytics – to understand Site usage (Google Privacy Policy)
We may also disclose personal data if required to comply with laws, regulations, or legal processes.
4. Behavioural Advertising
We may use your information to deliver targeted advertising. You can opt out of targeted ads via:
5. Your Rights
If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have the right to:
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Access, correct, or delete your personal data
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Object to or restrict certain processing activities
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Withdraw consent at any time
To exercise your rights, please contact us using the information at the bottom of this policy.
Note: Your data may be transferred outside of Europe, including to Canada and the United States.
6. Data Retention
We retain your Order Information for our records unless and until you ask us to delete it.
7. Marketing Preferences
We may send you product updates and promotional offers if:
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You have given explicit consent
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We have an existing business relationship
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It is permitted under applicable laws based on legitimate interests
You can unsubscribe at any time via the links in our communications or by contacting us.
8. Do Not Track
We do not currently respond to "Do Not Track" signals from your browser.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Please check back regularly for updates.
10. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us at:
Lunari
Email: LunariGold@gmail.com
Subject: Privacy Compliance Officer